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The
ibooka system is an online internet based booking system that each
driving instructor or school
controls (locally or centrally), it allows their customers to choose and
select lessons and other services that they have made available to
them.
A driving instructor
taking a call (hands-free of course) from a prospective student,
arranging or re-arranging a booking for another lesson could very well
be the most dangerous thing that could happens on the roads. However,
driving instructors often have to be available to take a call at all
times or risk missing that important new customer or next
booking.
Even if the instructor does
not answer a phone call or even has his phone turned off during lessons,
then there is still an expensive and time consuming message pick up and
call back to the customer/prospective customer with the inevitable game
of telephone tag that follows. It is equally frustrating for independent
driving instructors to receive calls from students late into the
evenings and larger driving schools with separate offices that take
booking are simply shut after 6pm.
So why don’t driving schools
and independent driving instructors have online reservation systems that
their customers could use? Bookings could be made without the phone call
to the office or the instructor, could be made at 1am in the morning if
desired, just as a college assignment is finished or night out with
friends is over (the perfect time to make a booking for most young
people learning to drive).
To
offer a booking system to customers and potential customers across the
internet has many advantages, it frees up staff, you never miss a call
from someone wanting to book a lesson and driving instructors never have
to take a call while taking a lesson. However, online reservations
systems are usually expensive, need specialised IT staff, need
investments in computer equipment and take too long to implement when
most driving instructors want to do is focus on what they know and have
that unique experience in - teaching people to drive !.
ibooka has changed
this paradigm and your customers can book (and if you select, pay in full or a deposit,
securely and direct to the driving school via credit/debit card) through
the secure web site. It
is a great service and differentiator but best of all only costs a few
pennies (just a little more than the cost of a phone call from a potential
customer to the instructor or driving school) per booking and no other costs
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